Resources on Still Waters in general
Here you can find articles on the overall concept of Still Waters and the aspects that should be common, regardless of which service you are interested in.
Honouring My Work
It was with a large dose of curiosity, and a small pinch of trepidation, that I agreed to my friend and colleague Jeremy Keeley’s suggestion that we ‘honour my work’ in a recorded Zoom conversation. Below is the result of this, or you can click here. It was a strange experience, a bit self-indulgent, but I thought I’d share it because it covers a lot of the thinking behind Still Waters.
My Journey To Here
I joined BT three months before privatisation as a fresh-faced 19-year old who had messed up academically and was in desperate need of structure. Starting out as a telecom officer in Southampton handling customer complaints, I loved the office environment, with the predictable hours and reliable work. There was plenty of personal and professional development opportunities, which I lapped up. Other memories include leading our response to a massive surge in billing complaints, using a PC for the first time and also going on strike for three weeks.